LANSING ORTHOPEDIC, P .C.
3370 East Jolly Road
Lansing, Michigan 48910
Phone (517) 487-3717
Fax (517) 487-3472
Kenton L. Waterbrook, D.O.
John N. Flood, D.O.
Jeffrey R. Morin, DPM
Ryan C. O'Connor, D.O
We strive to schedule office visits so that patients are seen in a timely manner. Toward that end, we request that you call to schedule an appointment for all office visits. If you are unable to keep your appointment, please call us as early as possible so that we may reschedule that time slot.
One of our doctors is always available to provide emergency care, including after hours and on holidays. Same-day emergency visits can always be accommodated into our schedule.
Payment for services
In our continuing effort to keep down health care costs, we ask for payment at the time of service. We will file your insurance for you, provided we are given full insurance information. A copy of your insurance card usually contains all the information necessary. Fees vary greatly for different procedures, as does insurance reimbursement. Remember, primary responsibility for payment is yours, not your insurance company’s.
Need a prescription filled?
If you need a prescription refilled, please contact your pharmacy with the prescription number. They will call our office for the authorization to refill the medication. Please remember, all medication refills must be authorized by a physician, so we may not be able to authorize the refill immediately. If you need a new prescription, please contact our office. When you call, we will need your pharmacy phone number. No medications will be prescribed after hours or on weekends by the doctor on call, since your medical records are not available to him at those times. If there is an immediate need for medication, you will be directed to an emergency facility.
InsuranceWe accept many types of insurance coverage (including workers’ compensation) and participate with several HMOs. Please contact our office to see if we participate with your insurance carriers.
PLEASE GIVE US 24-HOUR NOTICE IF YOU ARE UNABLE TO KEEP YOUR APPOINTMENT OR YOU WILL BE CHARGED A $25 FEE.
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